Category: Ask Drew

What is the Mac SMC and NVRAM / PRAM? How do I reset them?

So you have a Mac, it’s acting funny, and it seems to be something hardware-related. Reset the SMC / NVRAM! Wait, What’s the SMC? SMC stands for System Management Controller, a critical low-level component on Mac hardware. Much like the name sounds, the SMC controls and managements system hardware for power consumption, battery charging and…


What are “cookies”, and “bugs”? Why are they called that?

I’ve recently started fielding questions from users about tech and computers in general. Here is one of my first, the question of where “cookies” came to be called such, and I’ll also throw in the origin of the term “bugs”. Kayla Barnett asks: i want to know why cookies are called cookies. everytime my MIS…